Hi Louise,
We would love to ship to countries through Europe again, however, we cannot. It is not us, but the legalities with Brexit and that some of our products contain milk which is the main issue exporting to the EU

Now that we are no longer part of Europe, many things have changed.

The €22 value-added tax (VAT) exemption on goods imported to the EU will be removed. This means that all goods, regardless of value, will now be subject to VAT.

Not all countries in the EU allow for food to be zero-rated for VAT; this means any country that charges VAT on food requires VAT to be paid on the order at whatever their VAT rate is. In addition to VAT, many countries will incur handling charges which will be billed by the local authority as import duty to be paid by the importer (customer).

Agri-food falls into a special category that will soon require health certificates and undergo sanitary and phytosanitary controls at border inspection posts. The certification in itself will cause problems at border controls and the likely rejection of many parcels.

Spain requires "Power Of Attorney" document to be pre-completed by the importer (customer) and attached to the parcel. In addition to ID card information.

Hopefully, at some point, these restrictions will be lifted and we may have some good news for our old customers living within the EU.

Joanne